Desktop App Installation Guide

⚠️ macOS Security Notice

As a beta application, macOS will show a security warning. Follow these steps to install successfully.

1Download the App

First, download the RaceTagger desktop app for your platform.

Go to Download Page →
RaceTagger Download Page

2First Launch Attempt

When you first try to open the app, macOS will show this warning:

"RaceTagger.app" cannot be opened because it is from an unidentified developer.

💡 Important: Click "OK" to dismiss this dialog. This is expected behavior for beta apps.

3Allow in Privacy & Security

Now you need to allow the app in your system security settings:

  1. 1

    Open System Settings

    On older macOS versions, this is called "System Preferences"

  2. 2

    Go to Privacy & Security

    Look for the shield icon in the sidebar

  3. 3

    Scroll down to the Security section

    You'll find this near the bottom of the page

  4. 4

    Look for the RaceTagger blocked message

    It will say something like "RaceTagger was blocked from use"

  5. 5

    Click "Open Anyway"

    This button will be next to the blocked message

4Confirm and Launch

After clicking "Open Anyway", try launching the app again. You'll see one more dialog - this time with an "Open" option.

macOS wants to make sure. You may run into malware by opening it. Are you sure you want to open it?

CancelOpen

🎉 Success! Click "Open" and the app will launch successfully. You won't need to do this again for future launches.

💡Alternative Method

If the above steps don't work, try this alternative approach:

  1. 1.Right-click (or Control+click) on the RaceTagger app icon
  2. 2.Select "Open" from the context menu
  3. 3.When the warning appears, click "Open" in the dialog

❓Troubleshooting

Can't find "Open Anyway" button?

Make sure you've tried to open the app first. The option only appears in Privacy & Security settings after macOS has blocked the app at least once.

App still won't open after allowing it?

Try the alternative method above (right-click → Open). Sometimes this bypass works when the normal method doesn't.

App opens but crashes immediately?

This might be a compatibility issue. Please check:

  • You're on an Apple Silicon Mac (M1 or later) running macOS 11 (Big Sur) or later — the app does not run on Intel Macs
  • You have at least 4GB of available RAM
  • Your system meets the minimum requirements

Still having issues?

Contact our support team at info@racetagger.cloud and include:

  • Your macOS version
  • The exact error message you're seeing
  • Screenshots of the issue (if possible)

Ready to Install?

Now that you know the process, download the app and get started with RaceTagger!

System Requirements

macOS

  • • macOS 11 (Big Sur) or later
  • • 4GB RAM minimum (8GB recommended)
  • • 1GB available disk space
  • • Apple Silicon (M1 or later) — Intel Macs are not supported

Windows

  • • Windows 10 or later
  • • 4GB RAM minimum (8GB recommended)
  • • 1GB available disk space
  • • 64-bit processor